PRASHANT; PORIYE, Monika; MITTAL, Pradeep; SHARMA, Naveen. Automating University Administration: A Systematic Review of Chatbot Applications in Higher Education. AIJR Proceedings, India, v. 7, n. 6, p. 314–323, 2025. DOI: 10.21467/proceedings.7.6.36. Disponível em: https://proceedings.aijr.org/index.php/ap/article/view/89. Acesso em: 4 jun. 2026.